General Information


Does BITGAIN Tax report my crypto data to the government?

We do not send your tax reports to any government organizations on your behalf.


How do I delete my account?

To delete your account, you may follow the steps below:


Reach customer service


Write a mail


Confirm by customer service is the only way to delete account Delete Account


This will permanently delete all your account data including exchanges, wallets, and transactions history. Please also note that this action is irreversible. It may take up to 24 hours  to complete the deletion process and you won’t be able to sign-up using your existing login credentials.